Privacy Policy

We are committed to protecting the personal information of our users and ensuring transparency in how we handle the data collected through our online store. This policy explains how we collect, use, protect, and share the information we receive. 

1. Information We Collect

We only collect personal data when necessary to process orders, provide services, or improve the browsing experience. The types of information we may collect include:

- Full name
- Identification document
- Shipping and billing address
- Email address
- Phone number
- Payment information (processed via secure platforms)
- Purchase and browsing history
- Site behavior and interaction data (via analytical tools)

2. Use of Information

We use the collected data to:

- Process and manage orders
- Send notifications about shipping status
- Provide customer support
- Personalize the user experience
- Comply with legal obligations
- Improve our products, services, and operations

3. Use of Analytics and Marketing Tools

We use third-party tools to better understand user behavior and deliver relevant content:

Google Analytics:
Allows us to anonymously collect browsing information, such as pages visited, session duration, approximate location, and device type. This information is used solely for statistical purposes and to enhance user experience.

Meta (Facebook) Pixel:
We use the Facebook Pixel to track actions on our site after users interact with our ads on Facebook or Instagram. This helps us measure ad performance and deliver more relevant campaigns.

These tools may use cookies or similar technologies to collect data. By browsing our site, you agree to their use. You can manage or disable these cookies from your browser settings.

4. Information Security

We apply technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. All payment information is processed through certified platforms with high encryption standards.

5. Third Parties and Data Transfer

We do not share your personal data with third parties for commercial purposes. Data is only shared when strictly necessary for operations (e.g., logistics companies or payment service providers), under confidentiality agreements.